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MONTREAL, QC, CANADA – December 11, 2018 – Hotel Monville, in the heart of Montreal’s trendy city center, is Canada’s most innovative property. It opened with automated rapid-check-in kiosks, room service delivery robot, high-speed Wi-Fi connectivity and Quantum RFID BLE enabled electronic door locks from dormakaba. The 269-room Hotel Monville is a four-star hotel, a member of Preferred Hotels & Resorts and ideal for business travelers and tourists who want to immerse themselves in the Montreal experience. dormakaba is a total solution provider for the hospitality industry. Its products include secure Saflok™ and Ilco™ electronic door locks. dormakaba is one of the top three companies in the global market for access and security solutions. 

“Hotel Monville is close to The Palais des congrès de Montréal international convention center. Most of our guests are experienced business travelers who value a fast check-in. dormakaba plays an essential role at our property,” said Jean-Cédric Callies, sales and marketing director for Hotel Monville. “Our automated kiosks check guests in with a few key strokes and issue a secure RFID keycard to open their door equipped with dormakaba locks. dormakaba’s electronic access system integrates with our property PMS and is secure, easy to use. All our guests value dormakaba’s reliability. We have never had a guest report difficulty accessing their room.”

Monville is the first and only hotel in Canada to provide room service using an autonomous delivery robot that carries orders directly to guest rooms. “Guests order food and beverages from their TV and their order can be delivered by robot in seven minutes,” Callies said. “Our lobby is staffed to assist guests, but our kiosks and dormakaba RFID electronic locks work perfectly. We program Monville’s robot to provide custom greeting messages to welcome specific business meeting members.  

“Hotel Monville is an example of where business properties will be in the future,” said Stephen Pollack, dormakaba vice president of marketing. “Their processes are focused on providing guests with fast service that creates trust and drives repeat business. dormakaba’s Quantum RFID BLE enabled locks play an important part in keeping Monville’s guests secure.”

dormakaba is a total solution provider for the hospitality industry. Its extensive product portfolio gives architects, developers and property managers creative and operational freedom with versatile technology design solutions. Its systems address the functional needs of any hotel type by controlling and monitoring access at every entry point. dormakaba's guest-centric solutions merge security with convenience to create a safer more welcoming environment that enhances the overall guest experience.

 
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The Hospitality Sales and Marketing Association International (HSMAI) will bring together senior hotel and travel marketing professionals at its 2019 HSMAI Digital Marketing Strategy Conference on January 23 at the New York Marriott Marquis. Conference attendees will gain strategy-focused insights and solutions into “Marketing in a Digital World” from presentations with practical applications, thought-provoking conversations, and exposure to the latest tools to drive revenue and engage guests. HSMAI’s 2019 Digital Marketing Strategy Conference will take place the day after the HSMAI Adrian Awards Gala.

“The hospitality industry has its name for a reason; it’s all about people and making them feel welcome, and making their travel experiences seamless and memorable—from start to finish,” said Robert A. Gilbert, CHME, CHA, president and CEO of HSMAI. “And so, for the 2019 HSMAI Digital Marketing Strategy conference, we’ll be zeroing in on the customer journey.”

In keeping with this emphasis on the customer journey, this year’s conference speakers and sessions will address new developments in marketers’ efforts—online and off—to connect with, track, and influence consumers throughout all phases of their travel.

Opening Keynote: Marketing in the Age of Assistance 
The one-day conference will be kicked off by Keynote Gopi Kallayil, chief evangelist of brand marketing at Google, who will explain how successful brands improve personal assistance and reduce friction at consumer touchpoints.

Chief Marketing Officer Panel: A View from the Top 
Attendees will be treated to a candid panel discussion featuring leading chief marketing and digital officers on marketing hotels in a digital world.

Digital Talks: Insights Worth Sharing 
In 7-minute, lightning-round style talks, executives will share case studies and ideas for driving revenue and profit that attendees can apply to their own properties or can gain better understanding of key high-level concepts.

The Promise of AI 
AI is an overused buzzword. Are hotels ready for the reality of it? David Atkins, principal and co-founder of Digital DNA Infusion, will discuss how the first “killer” app for artificial intelligence that could impact hospitality, travel, and tourism is coming sooner than most hoteliers think. When it does, it will likely cause massive, wide-ranging impacts to all aspects of hospitality, travel, and tourism similar to those that accompanied the interstate highway system in the United States.

Breakout Sessions on Priority Issues for Hospitality Marketers 
The 2019 HSMAI Digital Marketing Strategy Conference will also feature 12 breakout sessions—more to choose from than in previous years—throughout the day. Attendees can look forward to exploring diverse topics, including the following: traveler data trends and booking behavior, influencer marketing, legal considerations for digital marketing, personalized marketing, optimizing user interface and the consumer’s booking portal experience, and harnessing digital opportunities to inform pricing decisions. The breakout sessions have been categorized into 3 topic tracks: Marketing Strategy, Digital Tactics, and Cross-Discipline Integration.

Thank you to HSMAI’s conference partners. Silver: BCV, Booking.com, Cendyn, Milestone, Tambourine, and TravelClick. Bronze: DerbySoft, Expedia Group Media Solutions, HEBS Digital, IDeaS – A SAS Company, Knowland, Koddi, Stackla, TRACK Hospitality, and Triptease. To learn more about partnership opportunities, please contact Elise Rhinehart at erhinehart(at)hsmai.org.

Early registration rates available until December 21, 2018. Hotel group rates also available. View the full agenda for additional information and to register for the event. Media passes are available by contacting Andrea Bomar at abomar(at)hsmai.org.

 
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December 3, 2018

 

Small Luxury Hotels of the World™ (SLH) has announced Canaves Oia Suites in Santorini, Greece, as Hotel of the Year at the SLH Awards 2018.  A blissful blend of island tradition and architectural inspiration, the hotel has been described as ‘very nearly perfect’ and is one of seventeen hotels in SLH’s 500+ strong portfolio of independently minded hotels that were honoured with top distinctions this year. The awards highlight excellence in everything from dreamy designs and breathtaking suites, embracing social media, the environment and the local community.

Three new accolades were introduced to the SLH Awards 2018 including Dreamiest Design Hotel which was won by Liostasi Hotel & Suites in Greece, Most Independently Minded Experience which was awarded to Orania.Berlin and Best Family-Friendly Hotel which was discerned to Gaya Island Resort in Malaysia.

Many of the categories were voted for exclusively by members of SLH’s loyalty programme, INVITED, and luxury travel agents. These included The Sukhothai Shanghai (City Hotel of the Year), Blanket Bay in New Zealand (Country House Hotel of the Year) and Canaves Oia Suites (Resort Hotel of the Year), which was then put forward for the ultimate recognition by SLH’s panel of experts – Hotel of the Year.

Meanwhile, Cap Rocat in Mallorca, The Tokyo Station Hotel in Japan and Porto Zante Villas & Spa in Greece were all deemed by SLH guests and agents to have the best spa, restaurant and suites respectively, and Casa Angelina Lifestyle on the Amalfi Coast was voted Most Romantic Retreat.

Member hotels were also invited to submit entries to applaud their own innovation and high levels of service, judged by SLH’s panel of experts:

  • Ka’ana Resort in Belize received the Caring Luxury Award based on its outstanding green credentials, its use of local amenities and its contribution to the local community through the creation of scholarship funds, bathroom rehabilitation projects and an environmental program
  • Alvaro Herrera Gomez, Front Office Manager at Hacidenda Zorita Wine Hotel & Spa in Spain was    awarded the Hotel Hero Award, thanks for demonstrating bravery and dedication to guests during difficult times
  • Olive Boutique Hotelin Puerto Rico received the Most Instagrammable award based on its beautiful Instagram (@theoliveexperience) shots featuring accentuating blue hues and neutral colours that perfectly communicate the luxury feel of the hotel
  • Canaves Oia Hotelin Greece was awarded Best Hotel Video for “Canaves Oia —Where Time Stops” showcasing a unique cinematic style and engaging narrative that depicts the hotel as a timeless holiday retreat.

SLH’s Mystery Inspectors also had their say based on their experiences whilst staying at each and every one of SLH hotels over the last twelve months, with Hotel Villa Carlotta in Sicily coming out top based on a combination of guest reviews, inspection scores and overall quality rating.

And finally, the annual award to recognise a significant newcomer to the SLH family this year was designated to Domaine Misincu in Corsica. Since opening in July 2017, the hotel has received an unprecedented level of interest, press coverage and reservations.

Jean-Francois Ferret, CEO of Small Luxury Hotels of the World™ said: “As curators of the most individual, intimate and intense hotel experiences around the world, we are delighted to celebrate these exceptional hotels that showcase our independently minded ethos in such a variety of creative, classy and culturally-relevant ways.”

The full list of winners and shortlisted finalists is as follows:

  • Hotel of the Year – Canaves Oia Suites (Greece)
  • City Hotel of the Year – The Sukhothai Shanghai (China)

Shortlisted Finalists – Le Narcisse Blanc Hôtel & Spa (France); Nimb Hotel (Denmark)

  • Resort Hotel of the Year – Canaves Oia Suites (Greece)

Shortlisted Finalists – Stein Eriksen Residences (USA); ABBA Resorts Izu (Japan)

  • Country House Hotel of the Year – Blanket Bay (New Zealand)

Shortlisted Finalists – Les Sources de Caudalie (France); The Fish (UK)

 

  • Best Newcomer Hotel Award – Domaine Misincu (France)

Shortlisted Finalists – Cape Fahn (Thailand); The Trident Hotel (Jamaica)

 

  • Mystery Inspectors’ Excellence Award – Hotel Villa Carlotta (Italy)

Shortlisted Finalists – Sublime Samana Hotel & Residences (Dominican Republic); Hotel Villa Ducale (Italy)

 

  • Dreamiest Design Award – Liostasi Hotel & Suites (Greece)

Shortlisted Finalists – Hotel Lilla Roberts (Finland); TwentySeven Hotel (Netherlands)

 

  • Hotel Hero Award – Alvaro Herrera Gomez, Hacienda Zorita Wine Hotel & Spa (Spain)

Shortlisted Finalists – Marc Dobbels, Le Barthélemy Hotel & Spa (St Barthélemy)

 

  • Caring Luxury Award – Ka’ana Resort (Belize)

Shortlisted Finalists – DasPosthotel (Austria); Akyra Sukhumvit Bangkok (Thailand)

 

  • Best Gourmet Experience Award – The Tokyo Station Hotel (Japan)

Shortlisted Finalists – Pädaste Manor (Estonia); The Dylan Amsterdam (Netherlands)

 

  • Best Hotel Video – Canaves Oia Hotel (Greece)

Shortlisted Finalists – Keemala (Thailand); Carpe Diem Santorini (Greece)

 

  • Most Instagrammable – Olive Boutique Hotel (Puerto Rico)

Shortlisted Finalists – Canaves Oia Hotel (Greece); Keemala (Thailand)

 

  • Most A-List Suite Experience – Porto Zante Villas & Spa (Greece)

Shortlisted Finalists – 137 Pillars Suites Bangkok (Thailand); Villa Spalletti Trivelli (Italy) 

 

  • Most Sensational Spa – Cap Rocat (Spain)

Shortlisted Finalists – Lefay Resort & Spa Lago di Garda (Italy); Esperanza Resort & Spa (Lithuania)

 

  • Most Independently Minded Experience – Orania.Berlin (Germany)

Shortlisted Finalist – Minos Beach Art Hotel (Greece)

 

  • Most Romantic Retreat – Casa Angelina Lifestyle (Italy)

Shortlisted Finalists – Le Narcisse Blanc Hôtel & Spa (France); Baros Maldives (Maldives)

 

  • Most Family-Friendly Hotel – Gaya Island Resort (Malaysia)

Shortlisted Finalist – Nobu Hotel Ibiza Bay (Spain)

 

For more information or to make a booking visit www.slh.com or call 1-877-234-7033.

 
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MONTREAL, Nov. 15, 2018 /CNW Telbec/ - Just eight months after it opened, the MONVILLE has already established itself as the go-to hotel in Montreal by winning four awards, including 2018 Hotelier of the Year. Located in the heart of the International District, where Old Montreal meets the downtown, the MONVILLE welcomes visitors and Montrealers in the vibrant spirit that makes the city an outstanding destination, offering unmatched service, fine dining, panoramic views and unique state-of-the art technology that make the experience even more enjoyable.

Its first season is not yet over and already the tourism industry is celebrating the innovation and savoir-faire of the team behind the MONVILLE, following the success of the Gault. This fall, in addition to the Prix Hôtelier de l'année 2018 Cogeco / Vidéotron awarded by the Association Hôtellerie Québec, the MONVILLE received the 2018 Prix Hotelia from the Association des hôtels du Grand Montréal, the 2018 Prix Excellence Tourisme in the Accessible Tourism category from the Alliance de l'industrie touristique, as well as the Commercial Development Award from Destination Centre-Ville.

These various honours celebrate a number of the MONVILLE's features, including innovation, the guest experience, the design and layout, local sourcing and accessibility. Reinventing the hotel of the 21st century, the MONVILLE is 100% connected, with a smart robot that delivers orders to the rooms and a quick, easy check-in system with interactive terminals, allowing the team to devote more time to telling guests all about Montreal's many attractions.

Quotation
"We're proud and pleased with the reaction to the MONVILLE's distinctive offering, both from our customers and our partners in the tourism sector. We put in the time needed to imagine the hotel experience of the future and to develop it, drawing on local talent and know-how. Seeing our ideas come to life and our efforts rewarded encourages us in the way we approach the art of hospitality," Jean-Cédric Callies, director of sales and marketing, HÔTEL MONVILLE and HÔTEL GAULT.

 
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TORONTO, ON (November 2018) – Realstar Hospitality today announced the location of its newest Days Inn by Wyndham franchise. Located in Saint John, the conversion property features 86 spacious guest rooms, each appointed with flat-screen TV, free Wi-Fi, plush bedding, mini-fridge and microwave.

Prior to opening, the hotel refreshed its look in all public spaces, guest rooms and the building’s exterior. In order to enhance the guest experience, the project included extensive upgrades to bedding, flooring, furniture and brand new hotel artwork.

“Our goal is to create a welcoming atmosphere with a first-rate level of service that will make our guests want to return,” said Ankit Amin, hotel general manager. “We’re thrilled to build upon the strength of the Days Inn by Wyndham trademark and offer exceptional value to hotel guests.”

Additional onsite amenities include complimentary Daybreak Café breakfast, an indoor pool and fitness centre, meeting space and a business centre, along with free parking.

“Days Inn by Wyndham Saint John is a great addition to the brand, helping to broaden our distribution of Days Inns across New Brunswick,” said Irwin Prince, President & COO, Realstar Hospitality. “With the opening of this hotel, we can offer travellers – both business and leisure alike – an excellent choice in accommodations.

Conveniently located at 175 City Road, reservations can be made by visiting www.daysinn.ca  or by calling 1 800 DAYS INN (1-800-329-7466).

 

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