Washington (October 28, 2020) —  Support for the American Hotel & Lodging Association’s (AHLA) Safe Stay initiative continues to grow with endorsements coming from leading scientists, physicians and public health experts in epidemiology and infectious disease.

The new endorsements come from the Infectious Diseases Society of Americathe Association for Linen Management which represents the personnel involved in the textile care industry, as well as a certified industrial hygienist andformer infectious diseases epidemiologist with the U.S. Centers for Disease Control (CDC) and Prevention and World Health Organization (WHO), Dr. Murray CohenSafe Stay is an industry-wide initiative focused on enhanced hotel cleaning practices, social interactions, and workplace protocols to meet the new health and safety challenges and expectations presented by COVID-19. 

The latest version of the Safe Stay protocols includes newly-released CDC guidance on hotel operations including meetings and events. Safe Stay includes enhanced guidance on elevator operations, food service operations and workplace health safety plans.  The Safe Stay guidelines also feature the latest CDC recommendations on daily room cleanings to limit in-person contact. The CDC recommends, “guestrooms occupied by the same customer over multiple days should not be cleaned daily, unless requested.” 

The top priority for the hotel industry has always been the health and safety of guests and employees. Through Safe Stay, the hotel industry continues to be recognized by public health officials and industry partners for our leadership on implementing rigorous health and safety standards,” said Chip Rogers, president and CEO of the American Hotel & Lodging Association. “As we continuously update our safety protocols to ensure the safest environment, new guidance from the CDC on hotel operations, including daily room cleanings, will meet travelers’ expectations while also helping to further limit contact between employees and guests.”

“The Infectious Diseases Society of America has endorsed the hotel industry’s Safe Stay program because it sets comprehensive health and safety requirements necessary to meet the current public health crisis. With these rigorous standards, the hotel industry plays an important role in helping to reduce the risk of transmission of COVID-19,” said Barbara Alexander, MD, MHS, FIDSA, president of IDSA.

The new guidance around room cleaning is also in alignment with traveler priorities, as nearly nine out of ten (88%) frequent travelers say that limiting in-room housekeeping to “by request only” would increase their comfort level. This is according to a recent national surveycommissioned by AHLA conducted by Morning Consult. Additionally, nearly three-in-five (58%) guests do not want daily housekeeping; and 58% would not be comfortable with housekeeping staff entering their room without advance permission.


“As the only professional trade organization providing training and guidance to both in-house and contracted hospitality laundry service providers, ALM endorses AHLA’s Safe Stay initiative because it is a comprehensive program rooted in CDC guidelines which will keep hotels clean and employees safe during the COVID-19 pandemic. We’ve been proud to work alongside AHLA in their dedication to keeping those who support the hotel industry--who we both represent-- safe and healthy during this challenging time,” said Linda Fairbanks, executive director of the Association for Linen Management.

Dr. Murray Cohen, a certified industrial hygienist and former infectious diseases epidemiologist with the U.S. Centers for Disease Control (CDC) and Prevention and World Health Organization (WHO), said the updated AHLA Safe Stay guidelines are comprehensive and reflect the advice of leading health agencies. “Based on my 45 years in public health practice, especially prevention of workplace infection transmission, I have reviewed the hotel industry’s guidelines and they are directly aligned with the public health guidance provided by the CDC for the hotel industry in ensuring the safety of both their workforce and guests,” stated Dr. Cohen. “The Safe Stay program adheres to rigorous hygiene protocols, social distancing and contactless options to further limit unnecessary interaction between employees and guests.”

AHLA also recently released the “Safe Stay Guest Checklist” for guests on how to travel safely while also creating a standardized safety experience nationwide, which includes several requirements such as the use of face coverings and limiting daily room cleaning. This checklist is part of AHLA’s Safe Stay guidelines, an industry-wide, enhanced set of health and safety protocols designed to provide a safe and clean environment for all hotel guests and employees.


23 October 2020

“A year-on-year (YOY) RevPAR decline of 53.4% and an occupancy rate down 30% on the previous year highlight how tough Q3 has been for IHG. Despite this, there is reason to be positive as the hotel chain has reported that occupancy improved from 25% to 44% in Q3, signalling a light at the end of the tunnel.

“IHG’s recovery is being driven by domestic tourism. According to GlobalData’s COVID-19 Recovery Consumer Survey (16–20 September), 41% of respondents globally would consider booking a domestic trip this year, compared with only 31% considering booking an international trip. This exhibits the greater demand for domestic tourism and gives hope that the domestic market will help hotel companies navigate this difficult period.   

“The European market was hit particularly hard during Q3, with RevPAR down 72% YOY, as a second coronavirus wave is starting to take grip across the continent. The Chinese market could be crucial for the company in the comings months as the country is showing the best signs of tourism recovery globally, highlighted by an occupancy rate of 57%.

“The coming months will be incredibly challenging for IHG, however, the signs of a slow recovery are beginning to become apparent.”


ATLANTA (October 13, 2020) – IHG®(InterContinental Hotels Group), one of the world’s leading hotel companies, announced today the latest in international expansion for its avid hotels brand – the groundbreaking for the first Canadian property located in Vaughan, a suburb of Toronto. The property is owned by PI Cap and is part of a robust pipeline of new avid hotels currently under development across Canada. There are more than a dozen avid hotels now open and welcoming guests, including the first property in Mexico, and 90 properties under construction or with plans approved for construction across Canada, the United States and Mexico.    

Expected to open by spring 2022, the new avid hotel in Vaughan will offer 119 rooms across six floors. Located in a high traffic, high visibility area, the hotel is just minutes from Toronto Pearson International Airport, convenient to many area shopping centers and restaurants, with easy access to neighboring Brampton, Etobicoke and Bolton. Vaughan has long been recognized as one of the fastest growing municipalities in Canada and is home to Canada’s Wonderland theme park which draws millions of visitors to the area each year.

Karen Gilbride, Vice President, avid hotels and Atwell Suites™, IHG, commented: “On behalf of IHG and our thousands of colleagues, I congratulate PI Cap on this milestone for the avid hotels brand in Canada. There are great things on the horizon as travelers continue to visit newly opened hotels and discover the avid hotels’ experience, which is all about the basics done exceptionally well and delivered at a fair price. We believe this mainstream brand will continue to resonate strongly with hotel owners due to the lower cost to build, efficient staffing model and overall operating economics in the current environment and for years to come.”

Sherjang Singh Rana, co-owner PI Cap, commented: “Bringing the avid hotels brand to the growing city of Vaughan is a tremendous achievement for our company.”

Sandeep Ahuja, co-owner PI Cap, commented: “While we have deep roots throughout Canada and are known and trusted for our expertise in personal and business insurance, this property marks our first venture into the hospitality industry, and we are excited to partner with IHG to introduce the avid brand to Canadian consumers. We look forward to welcoming our first guests at this new property soon.”

Launched in 2017, avid hotels is one of IHG’s newest brands in the midscale, mainstream category and has grown rapidly with more than 200 new hotel properties signed since launch. The brand is purpose-built and offers the type of hospitality its guests value most – the essentials that make a difference and experiences that feel just right, every time. Guests at avid hotels properties can expect a superior stay, including a great night’s sleep in a clean room, a grab-and-go, complimentary breakfast, and seamless technology. 

IHG understands that cleanliness is top of mind for today’s traveler. The company’s longstanding commitment to rigorous cleaning procedures includes the IHG Way of Clean program developed with Ecolab and Diversey, both world leaders in hygiene and cleaning technologies. The program, launched in 2015, features deep cleaning with hospital-grade disinfectants as well as new COVID-19 protocols and best practices, developed with experts from the Cleveland Clinic. As a part of the IHG family of brands, avid hotels properties offer guests additional peace of mind with the IHG Clean Promise– guests can be reassured that their room will meet IHG’s high standards of cleanliness. If not, the hotel will make it right. Learn more about IHG’s new cleanliness initiatives and guest programs here.

To learn more about the brand and book with avid hotels for an upcoming trip, click here.


NORTHBROOK, Ill.Oct. 16, 2020—The Global Biorisk Advisory Council® (GBAC), a Division of ISSA, today announced the latest list of 75 facilities that have achieved GBAC STAR™ accreditation. Tucson Airport Authority in Tucson, Ariz., UW-Milwaukee Panther Arena in Milwaukee, Wisc., the Kentucky International Convention Center in Louisville, Ky., Hyatt properties around the world, and many more join a growing list of accredited facilities.

“Facilities that achieve GBAC STAR have proven that their approach to cleaning, disinfection, and infection prevention will protect building visitors, residents, and employees,” said GBAC Executive Director Patricia Olinger. “And because accreditation is renewed annually, these organizations demonstrate they are committed to continually improving their programs.”

GBAC STAR accreditation means that a facility knows how to prepare, respond, and recover from infectious disease outbreaks and biohazard situations. The program, which is designed for facilities of all types and sizes, outlines 20 program elements that each have specific performance and guidance criteria for facilities to meet to earn accreditation. The GBAC STAR Facility Directory includes a list of all facilities that are GBAC STAR accredited and those that have committed to achieve accreditation.

The following facilities have earned GBAC STAR accreditation this week:


  • Tucson Airport Authority in Tucson, Ariz.


  • Calgary Stampede in Alberta, Calgary
  • UW-Milwaukee Panther Arena in Milwaukee, Wisc.

Convention Centers

  • Bojangles Entertainment Complex in Charlotte, N.C.
  • Kentucky Exposition Center in Louisville, Ky.
  • Kentucky International Convention Center in Louisville, Ky.
  • Safe Credit Union Convention Center in Sacramento, Calif.
  • Wisconsin Center in Milwaukee, Wisc.

Distribution Facilities

  • Hill & Markes in Amsterdam, N.Y.


  • Andaz Costa Rica Resort at Peninsula Papagayo in Guanacaste Province, Costa Rica
  • Best Western PLUS Pavilions Hotel in Anaheim, Calif.
  • Diamonds Thudufushi Maldives in South Ari Atoll, Maldives
  • Gild Hall, a Thompson Hotel in New York
  • Gleneagles Hotel, a Leading Hotels of the World member property, in Perthshire, Scotland
  • Grand Hyatt Atlanta in Atlanta
  • Grand Hyatt Bali in Bali, Indonesia
  • Grand Hyatt Denver in Denver
  • Grand Hyatt Doha Hotel & Villas in Doha, Qatar
  • Grand Hyatt Erawan Bangkok in Bangkok, Thailand
  • Grand Hyatt Rio de Janeiro in Rio de Janeiro, Brazil
  • Grand Hyatt San Antonio in San Antonio, Texas
  • Grand Hyatt Shenzhen in Shenzhen, China
  • Grand Hyatt Washington in Washington, D.C.
  • Hotel Edison in New York
  • Hotel Okura Amsterdam, a Leading Hotels of the World member property, in Amsterdam, Netherlands
  • Hyatt at Olive 8 in Seattle
  • Hyatt Centric Downtown Minneapolis in Minneapolis
  • Hyatt Centric Old Town Alexandria in Alexandria, Va.
  • Hyatt House Chicago/West Loop-Fulton Market in Chicago
  • Hyatt House Cypress/Anaheim in Cypress, Calif.
  • Hyatt Place Asheville/Downtown in Asheville, N.C.
  • Hyatt Place Atlanta Perimeter Center in Atlanta
  • Hyatt Place Austin Downtown in Austin, Texas
  • Hyatt Place Chantilly/Dulles Airport-South in Chantilly, Va.
  • Hyatt Place Charlottesville in Charlottesville, Va.
  • Hyatt Place Flushing/LaGuardia Airport in Flushing, N.Y.
  • Hyatt Place Fort Worth/Cityview in Fort Worth, Texas
  • Hyatt Place Las Vegas at Silverton Village in Las Vegas
  • Hyatt Place Melbourne in Melbourne, Australia
  • Hyatt Place Orlando/Lake Buena Vista in Orlando, Fla.
  • Hyatt Place Tempe/Phoenix Airport in Tempe, Ariz.
  • Hyatt Regency Addis Ababa in Addis Adaba, Ethiopia
  • Hyatt Regency Al Kout Mall in Ahmadi, Kuwait
  • Hyatt Regency Aruba Resort Spa And Casino in Palm Beach, Aruba
  • Hyatt Regency Bellevue On Seattle's Eastside in Bellevue, Wash.
  • Hyatt Regency Bethesda in Bethesda, Md.
  • Hyatt Regency Chicago in Chicago
  • Hyatt Regency Denver at Colorado Convention Center in Denver
  • Hyatt Regency Hua Hin in Prachuap Khiri Khan, Thailand
  • Hyatt Regency Lost Pines Resort And Spa in Lost Pines, Texas
  • Hyatt Regency Maui Resort & Spa in Lahaina, Hawaii
  • Hyatt Regency Mexico City in Mexico City, Mexico
  • Hyatt Regency Milwaukee in Milwaukee, Wisc.
  • Hyatt Regency Minneapolis in Minneapolis
  • Hyatt Regency San Francisco Airport in Burlingame, Calif.
  • Hyatt Regency Seattle in Seattle
  • Hyatt Regency Toronto in Toronto, Ontario
  • Hyatt Regency Valencia in Santa Clarita, Calif.
  • Palacio Duhau - Park Hyatt Buenos Aires in Buenos Aires, Argentina
  • Park Hyatt Dubai in Dubai, United Arab Emirates
  • Resort at Squaw Creek in Olympic Valley, Calif.
  • Suncadia Resort in Cle Elum, Wash.
  • The Marker Hotel, a Leading Hotels of the World member property, in Dublin, Ireland
  • Waterfront Hotel in Oakland, Calif.
  • Wild Dunes Resort in Isle of Palms, S.C.


  • Pizza Inn in Hobbs, N.M.

Retail Locations

  • Golf Grips Depot in Port Richey, Fla.
  • The Avenue East Cobb in Marietta, Ga.
  • The Avenue Peachtree City in Peachtree City, Ga.
  • The Avenue West Cobb in Marietta, Ga.


  • Miller High Life Theatre in Milwaukee, Wisc.

Worship Facilities

  • East Valley JCC in Chandler, Ariz.
  • Passion City Church in Atlanta.

“We’ve seen tremendous interest in GBAC STAR from facilities around the world,” said ISSA Executive Director John Barrett. “By helping organizations understand how to document and execute their cleaning procedures, we’re paving the way for a healthier and safer world.”

To apply for GBAC STAR facility accreditation or for more information, visit

To learn which facilities have earned or plan to earn accreditation, view the GBAC STAR Facility Directory.


Montreal, October 8, 2020 – A pioneer of boutique hotels in Canada, Germain Hotels is proud to offer innovative solutions to meet the new reality of workplace and business. Hotel rooms becoming spaces conducive to remote work, a room equipped with the best web conferencing equipment, contactless check-in kiosks, these are examples that once again illustrate the spirit of innovation and agility that drives Germain Hotels.

Provide a space for efficient remote work

For some, working from home turns out to be a real headache: lack of space, unsuitable environment, renovations, etc., Germain Hotels therefore offers daily rental for safe and efficient hotel work. Workstation with ergonomic chair, Wi-Fi, Chromecast device, unlimited Nespresso coffee, snacks, and even access to the gym, basically everything is there to increase productivity. Parking is included at some hotels. For maximum flexibility, hotel work is offered at daily, weekly and long-term rates.

Virtual events with TV-broadcast quality

The current crisis is having us rethinking events and meetings and in order to support business customers, Le Germain Hotel Montreal has transformed the Expo room into a television-quality virtual studio. A unique multi-camera webcasting space ready to host meetings, training sessions or virtual conferences. Three cameras help energize meetings and the technician, present throughout the virtual event, helps keep your mind at ease.

Optimize the guest registration process

In collaboration with MT Lab and the Quebec Ministry of Tourism, Le Germain Hotel Montreal now offers contactless check-in kiosks. Initially designed to address the labour shortage in the hospitality industry, this project now answers the need for guest security while offering an alternative to check-in at reception. This initiative differs from the usual check-in kiosk as the guest interacts directly with a hotel employee, as in a FaceTime exchange for example.

Since last February the Alt Hotel at Pearson Airport in Toronto has been experimenting with conventional check-in kiosks, and its guests have appreciated the ease of use and the security aspect.

"The current crisis is leading us to rethink our ways of doing things and our spaces, which is why with our teams we have worked very hard to offer solutions adapted to the new reality," underlines Christiane Germain, co-founder and co-president of Germain Hotels. "To be effective at remote work, comfort, tranquility and technology must be present, that is what working at a hotel offers. As for the Virtual Studio, anyone who has attended virtual meetings in recent months knows that inadequate or deficient technology is a major irritant. We are pleased to partner with Edge Studio to provide businesses with technology tools worthy of their events,” added Ms. Germain.


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