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TORONTO, ON - June 20, 2019 – Mr. Franck X. Arnold, General Manager of The Ritz-Carlton, Toronto, is pleased to introduce Executive Chef Paul Shewchuk, who is leading the culinary team of Ladies and Gentlemen at the Forbes Five-Star Awarded luxury hotel. “We are excited to have Chef Shewchuk at the helm of our culinary operations team,” said Mr. Arnold. “His experience and leadership are bringing the food and beverage program at the hotel to a new level of luxury, while using as many local and sustainable products as possible.”

Chef Shewchuk has been redefining the hotel’s food and beverage program at the hotel since his arrival. He has taken his expertise to reimagine the culinary offerings available, including the newly redesigned Ritz-Carlton Club Lounge, the Signature Afternoon Tea menu and freshly in-house baked pastries at Ritz Bar, a new à la carte brunch at DEQ Terrace & Lounge, a new Saturday Buffet brunch at TOCA, new banquet catering for the hotel’s meeting spaces and ballroom, as well as initiating a new rooftop herb garden on the 53rd floor.

“The Ritz-Carlton name has always been synonymous with culinary excellence. I am very proud to bring my experience and creativity to the team here at The Ritz-Carlton, Toronto. My family and I are so happy to call Toronto home.” Chef Paul Shewchuk said of his appointment.

Hailing from Kitchener, Ontario, Chef Shewchuk started his culinary journey with studies at Humber College. He then began his impressive career studying under Chef Michael Stadtländer, the father of Canada’s influential farm-to-table culinary movement, with a placement at the famed Eigensinn Farm, where he further developed his passion for sustainability and quality ingredients. Chef Shewchuk then joined the AAA Five Diamond awarded Langdon Hall Country House Hotel & Spa under the tutelage of renowned Chef Johnathan Gushue, as Restaurant Chef de Partie. 

Chef Shewchuk moved to the west coast, taking leadership roles in smaller restaurants and resorts before beginning an 8-year progressive tenure with Fairmont Hotels & Resorts. Developing from Restaurant Chef at The Fairmont Jasper Park Lodge, to Executive Chef, at The Fairmont Olympic Hotel, Chef Shewchuk accumulated a number of awards and honors. Playing Host Chef for the James Beard Foundation Taste America: Seattle event (2017), Chef Shewchuk established his place among his peers - some of the top chefs in the world.

Drawing inspiration from the local, agricultural-rich area, Chef Shewchuk’s vision for his cuisine is clear:  “The diverse culture and amazing local products and producers are what make Southwestern Ontario such a unique culinary destination. This is what inspires me and is the essence of what we want to capture here in our cuisine.”

 
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DENVER (June 17, 2019) — RLH Corporation (NYSE:RLH) announced today that they have successfully deployed an industry-first Artificial Intelligence Virtual Agent for Central Reservations to support all 1,400 system hotels.  This announcement follows the successful completion of a three-month program pilot originally announced on April 24, 2019.  

“The results of our pilot have been very positive,” said RLH Corporation Director of Telephony Optimization & Analytics, April Weatherly.  “We’re seeing travelers engage with the technology at a rate higher than we anticipated and are very pleased with the Virtual Agent’s ability to resolve traveler questions autonomously, reducing the cost of non-revenue related calls.”

In concert with the systemwide rollout of the Virtual Agent, new features and capabilities have been deployed to further support travelers.  The second-generation Virtual Agent added broader Central Reservations Systems integration to support additional hotel information searches and the ability to confirm, modify or cancel reservations.  It also enhances the Central Reservations Office ticketing system integration to ensure a seamless transfer for the caller to a live agent when necessary. 

Over the next several months, RLH Corporation will continue to build out it’s AI capabilities with further enhancements to support reservations, Hello Rewards and telephony solutions.  “As technology continues to change, so does the expectation of the guest and how they connect to our hotels. By providing AI through Central Reservations, we are opening up alternative channels and more options for our guests without sacrificing the positive experience they’ve come to expect from RLH Corporation,” said Weatherly.  

To learn more about franchising with RLH Corporation, visit franchise.rlhco.com. We don’t wait for the future. We create it. 

 
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Toronto, Ontario – On May 10, 2019, Attractions Ontario hosted its 36thAnnual General Meeting in Vaughan at Dave & Buster’s. The event provided an opportunity to recognize industry leaders during a presentation of Tourism Awards.

David Adames received theTourism Champion of the Year Award,presented to an individual who has provided significant organizational assistance, commitment, enthusiasm and specific expertise to the nominating business.

David Adames was recently appointed Chief Executive Officer (CEO) of Niagara Parks. David’s background includes time spent as the President and CEO of the Hamilton Chamber of Commerce, and as the Executive Director of Tourism Hamilton. He currently serves on several tourism boards, including Niagara Falls Tourism, the Tourism Partnership of Niagara, and as the Chair of the Winter Festival of Lights Board. He previously served on the Board of Attractions Ontario.

Ian McMillan received theCol. Don Dailley Lifetime Achievement Award, presented to an individual who has made significant contributions to the development and promotion of the tourism industry in Ontario.

Ian McMillan is the International Marketing Specialist of Destination Northern Ontario. He has been the Executive Director of Tourism Sault Ste. Marie since 2001, working with industry partners to develop tourism products, and promote the city as a tourist destination. Ian has served as President of Attractions Ontario, Chaired Cruise Ontario as part of the Great Lakes Cruises Coalition, and currently serves on the Tourism Industry Association of Ontario Board, as well as on the Sector Committee of Destination Ontario.

Ian McMillan, Destination Northern Ontario, received theCol. Don Dailley Lifetime Achievement Award

  
In addition, 2019 marked the first year Attractions Ontario honoured the winners of the Ontario’s Choice Awards at their Annual General Meeting. The public was called upon in 2019 to vote on their favourite Ontario attractions across eight different categories. The winners honoured were:

Top Family Entertainment Centre

Legoland Discovery Centre Toronto

Top Touring Experience

Eco Adventure Tour at Scenic Caves Nature Adventures, Collingwood

Top Outdoor Attraction

Treetop Trekking,various locations across ON

Top Small Museum/Art Gallery/Historic Site

Lang Pioneer Village, Keene

Top Performing Arts

Greg Frewin Theatre, Niagara Falls

Top Museum/Art Gallery/Historic Site

Casa Loma, Toronto

Top Indoor Attraction

Science North, Sudbury

Top Festival & Event

Winter Festival of Lights, Niagara Falls

“Congratulations to the nominees and winners. The awards are well deserved,” says Troy Young, CEO of Attractions Ontario.

 
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TORONTO, June 3, 2019 (Newswire.com) - Aireus Inc introduces a new Apple TV app that is a restaurant and hotel industry game-changer. With Aireus POS, hotels and resorts are able to provide an easy-to-use, specially designed room service app for their guests. Its sophisticated technology and customizable multifunction tools provide cost-effective results for hotels offering room service. Aireus will be an exhibitor at the 2019 Hospitality Industry Technology Exposition & Conference (HITEC) in Minneapolis, occurring June 17-20. 

“We help restaurants, hotels, resorts and casinos do more than was ever thought possible with custom POS features that are built specifically for them,” said Paul Perri, President and COO of Aireus Inc. “No other company offers custom development and project management services like Aireus, as 'we bring great ideas to life, faster.'”

For a relatively low cost, Aireus is able to provide a flexible and intuitive system for managing communications between guests and restaurant staff. Through the simple use of Apple TV, which is more affordable and versatile than typical on-demand subscription options, guests can log into their own personal accounts. Through the revolutionary Aireus POS app, guests are able to easily browse the room service menu and customize their dish. With customized features, the app presents opportunities to upsell to the customer. The order is sent directly to the kitchen, and a check is opened for the guest. Order notifications are sent to the room so the customer can see every step of the process and estimate when the food will arrive. Once the bill is paid, guests can have their receipt texted to their phone number. 

Aireus Inc's advanced iOS core POS system competes with traditional POS systems, which typically require complicated maintenance to keep running. Its powerful open cloud solution operates on the Amazon Web Services (AWS) Cloud and the advanced Apple iOS platform. An open API has been developed by the company, which can be interfaced with any hotel or resort's website. Customized by the development team, the Aireus room service POS solutions help hotels, resorts and casinos provide great service to customers. 

Hotel restaurant management is made easier with the Aireus app. Many add-on modules are available including prompted modifiers, auto grat support, delivery charge support, menu item countdown support, time and day menu support and more. It provides full reporting and is able to print to iPad KDS so that managers can acquire and analyze reports virtually anywhere. 

Visit https://aireus.com to view the full-service POS design and development company's portfolio and to learn about the team's process of customizing fully featured POS systems for its clients.

 

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