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Halifax (NS) June 9, 2021 – Today Muir, Autograph Collection Hotel, announced Chef Anthony Walsh as the hotel’s creative culinary lead. Chef Walsh will oversee the property’s entire culinary portfolio, which includesDrift, located on the ground floor of Muir (1709 Lower Water St.), as well as the hotel’s private speakeasy and seasonal raw bar patio. Chef Walsh will also be consulting on the food and beverage programs for several other Queen’s Marque district restaurant and bar concepts currently in development.

Serving breakfast, lunch and dinner daily, as well as weekend brunch and late-night cocktails, Drift will offer modern and innovative takes on Atlantic Canadian classics. Paying tribute to the culinary traditions of Nova Scotia, Chef Walsh’s menus will have a distinctive and contemporary Maritime flair, featuring familiar and celebrated local ingredients.

"With so much of my family living here in Halifax, Atlantic Canada has always been a very special place for me," said Chef Walsh, who will be working with Muir and Queen’s Marque through an operating agreement with Oliver & Bonacini Hospitality. "I'm excited to work with some of the city's tremendous local culinary talent to showcase the East Coast's most beloved ingredients ─ all stemming from a vibrant community of artisans, producers, farmers and fishers."

One of Canada’s most revered and highly respected chefs, Chef Walsh first garnered attention as Executive Chef of Canoe. There, his leadership, unrivalled culinary craftsmanship and visionary sense for haute Canadian cuisine played a vital role in the restaurant’s meteoric ascent on the country’s fine dining scene. Over the course of his 30-year career, Chef Walsh has received numerous awards and distinctions, including multiple gold medals from the Canadian Culinary Championships, Taste of Canada, Black Box and Salon Culinaire, as well as hosting at New York City's esteemed James Beard House.

“We are delighted to have Chef Walsh join us, bringing his robust culinary experience and expertise to Muir and the surrounding Queen’s Marque district,” said Scott Armour McCrea, Chief Executive Officer of The Armour Group Limited, owner and operator of Muir Hotel and Queen’s Marque. “Nova Scotia has a rich and evolving culinary landscape, which we are honoured to become a part of. We aim to create a distinct dining experience that fosters connection amongst people and place.”

With Drift’s opening slated for fall 2021, Chef Walsh will be spending the next several months developing his culinary team and recruiting local talent. For more details about employment opportunities, please visit www.drifthalifax.com.

 
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KINGSTON, ON (June 4, 2021) – Motel 6 - Kingston is excited to announce that they are the proud recipient of a 2021 Tripadvisor® Travellers’ Choice award. This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned exceptional traveller reviews on Tripadvisor over the last 12 months. As challenging as the past year was, Motel 6 - Kingston stood out by continuously providing travellers with excellent accommodations and service.

“Our team works very hard to ensure our guests enjoy a clean and comfortable stay, every time,” said Clayton Kemp, General Manager, Motel 6 - Kingston. “It is extremely rewarding to know that the travelling public and Tripadvisor recognizes our hard work and dedication.”

“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlights the consistently excellent places - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”

To see traveller reviews and popular features of Motel 6 - Kingston, visit tripadvisor.ca.

 
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TORONTO, ON (June 1, 2021) – Realstar Hospitality today announced that 14 Days Inn locations from across Canada have received a 2021 Tripadvisor® Travellers’ Choice award. This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned outstanding reviews on Tripadvisor over the last 12 months. As challenging as the past year was, these hotels stood out by continuously offering exceptional service and delighting guests during their stay.

 

“We a re very proud that so many of our Days Inn franchisees have earned a 2021 Tripadvisor Travellers’ Choice award for providing a first-rate customer experience,” said Irwin Prince, President & COO, Realstar Hospitality. “There is no greater seal of approval than being recognized by our valued guests. Congratulations to all our well-deserved winners and their hard-working teams.”

 

2021 Travellers’ Choice Award Recipients:

  • Days Inn by Wyndham 100 Mile House, BC
  • Days Inn & Suites by Wyndham Airdrie, AB
  • Days Inns & Suites by Wyndham Brooks, AB
  • Days Inn & Suites Edmonton Airport, AB 
  • Days Inn by Wyndham Calgary Northwest, AB
  • Days Inn by Wyndham Swift Current, SK
  • Days Inn by Wyndham Saskatoon, SK
  • Days Inn by Wyndham Regina, SK
  • Days Inn & Suites by Wyndham Yorkton , SK
  • Days Inn & Suites by Wyndham Winkler, MB 
  • Days Inn & Suites Winnipeg Airport, MB 
  • Days Inn and Suites by Wyndham Lindsay, ON
  • Days Inn & Suites by Wyndham Sault Ste. Marie, ON
  • Days Inn by Wyndham Riviere-du-Loup , QC

“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”

 
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The desire for a ‘seamless’ travel experience will have heightened during COVID-19 with travelers searching for an easy-to-use platform, where they can be inspired and informed of where they can travel safely. COVID-19 has increased the race to deploy contactless processes, digital health passes and safely store customer data. Therefore, companies should be looking to re-model travel apps to more effectively service and manage the post-pandemic traveler, says GlobalData, a leading data and analytics company.

The desire for contactless technology is strong among consumers globally as apps that typically use contactless payment allows consumers to purchase at ease. This is influencing how tourism companies target their customers when it comes to booking a holiday. GlobalData’s company filing analytics database shows that both mobile payments and online travel were in the top five themes mentioned in tourism company filings in 2020. Destination management organizations (DMOs) are looking to work towards more responsible tourism post-pandemic through better capacity management. All these areas suggest that travel apps are the way forward to benefit customer, company and destinations alike. Being proactive in developing an end-to-end service that inspires travel confidence, ensures safe travel and overall better management could prove highly lucrative and beneficial for all involved. 

Johanna Bonhill-Smith, Travel & Tourism Analyst at GlobalData, comments: “It now seems likely that some form of digital passport will be required to travel safely post-pandemic. There is a lucrative opportunity and a growing need for a travel app that can encompass all elements of a trip into a one stop solution, with omnichannel connectivity that covers everything from simplifying travel requirements to transactions. Anything that can help elevate the customer experience and inspire travel confidence should now be a key priority.”

Contactless payment systems are key. A higher number of respondents (55%) in GlobalData’s survey selected they would only pay for products/services using their cards or mobile phones rather than cash. The same survey also revealed 60% aim to ‘start or continue’ making banking transactions online in the ‘new normal’ following the COVID-19 period. Reasons behind this likely relate to general ease of use alongside health and hygiene. However, there are growing opportunities for app integration in tourism.

Bonhill-Smith continues: “From a company perspective, apps provide opportunity to upsell any additional products and can lead to higher return on investment (ROI). With both mobile payments and online travel ranking highly on GlobalData’s filing analytics database (theme mentions in 2020), this shows they are key areas of focus going forward. However, further developments need to be publicized and demonstrate the advantages of seamless app experiences to the end-user. 

Other than displaying COVID-19 travel requirements, travel apps also offer overwhelming benefits for destinations. An app devised by a DMO for example could promote the experiences within a destination, while managing capacity at certain attractions/locations. Benefits can also be seen here for airports, whereby tourists can be redirected to different areas of the airport due to heavy footfall, ensuring social distancing measures are adhered to.

 

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