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BETHESDA, MD – (April 15, 2024) – Marriott International announced today that two new members have been appointed to its Canadian senior leadership team. Susie Grynol will join Marriott International as Market Vice President, Eastern Canada. She most recently served as Chief Executive Officer at the Hotel Association of Canada. Keri Robinson will assume the position of Area Vice President, U.S. Western Mountain Pacific and Western Canada, expanding her current responsibilities. Both positions will report to Paul Cahill, Senior Vice President, Canada Operations.

“We are thrilled to welcome Susie and Keri to our Canadian leadership team. As this region continues to grow, their leadership and expertise will be critical to increasing our presence in the market, as well as driving topline revenue and profit goals for our hotels across Canada,” said Paul Cahill, Senior Vice President, Canada Operations.

Susie Grynol, Market Vice President, Eastern Canada

Susie joins Marriott from the Hotel Association of Canada (HAC) where she served as Chief Executive Officer since 2016. In her new role, Susie will be a key member of the Canadian leadership team supporting Managed by Marriott hotels, Select and Premium brands in Canada. Susie will ensure market-wide program implementation and drive key initiatives, working closely with Area General Managers and property General Managers to positively impact hotel performance in Eastern Canada.

During her tenure at HAC, Susie drove a successful turn-around strategy, building the association’s profile, influence and membership to record levels. Susie also led a crucial lobbying effort for the industry during COVID which yielded $23B in government support. Under her leadership, HAC membership grew by nearly 3000 percent. 

Previously, Susie served as Vice President of Federal Government Relations, head of the Ottawa office and lead spokesperson for the Retail Council of Canada, one of the largest trade associations in Canada.

Susie will begin her role with Marriott on June 3, 2024.

Keri Robinson, Area Vice President, U.S. Western Mountain Pacific and Western Canada

Keri has been with Marriott International for more than 35 years. In 2020, she was promoted to Area Vice President following roles as Area General Manager in the Seattle and San Diego markets for Marriott and Starwood Hotels & Resorts. During her time as Area General Manager with Starwood based in Seattle, Keri had responsibility for the managed, full service properties in Western Canada.

As part of her expanded role, Keri will be responsible for delivering full P&L accountability and supporting efforts to drive an exceptional customer experience for Managed by Marriott hotels within the region. Keri brings prior experience in the market, having previously served as the leader for full service, managed properties in Vancouver, Calgary, and Edmonton with Starwood.

Keri’s expanded role will be effective May 18, 2024.

“Susie brings deep knowledge of the hospitality industry, strong leadership skills, and award-winning government relations experience to Marriott, while Keri has demonstrated results in the U.S. Western Mountain Pacific region and is set-up for success based on her previous experience as a leader in the Western Canada region,” Cahill said.



(Ottawa, ON) – The Hotel Association of Canada (HAC) today announced the resignation of Susie Grynol from her position as President & CEO, effective June 3rd, 2024.

During her 7.5-year tenure as President & CEO, Grynol spearheaded a remarkable turnaround strategy for the Association, boosting membership by 3,000% and elevating the Association’s presence and impact on the Hill.

Susie’s leadership and deep commitment to the industry during the COVID-19 pandemic was monumental. As the founder of the Coalition of Hardest Hit Businesses, she led a group of more than 200 business associations through a series of government and public relations campaigns, which resulted in $23 billion in relief for hotels and tourism businesses.

Grynol expressed her gratitude for the opportunity to lead HAC, saying, "It has been the honour of my lifetime to serve as President & CEO of the Hotel Association of Canada. I am immensely proud of the accomplishments we have achieved together and grateful for the unwavering support of our members, board, staff, and partners."

The Board of Directors and the entire team at HAC extend their deepest gratitude to  Susie for her extraordinary achievements and wish her continued success in the next exciting phase of her career as Market Vice-President with Marriott International.

HAC will launch a comprehensive search for a new President & CEO to lead the organization into its next chapter of growth and success. In the interim, the Board will work closely with the leadership team to ensure a seamless transition and sustained momentum.



WASHINGTON 15 April 2024 – The Americas is the only world region that showed a year-over-year increase in pipeline activity at the end of the first quarter, according to March 2024 data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

March 2024 (% change in comparison with March 2023):


In construction: 172,499 rooms (-6.8%)

Final Planning: 99,744 rooms (-25.3%)

Planning: 160,404 rooms (+3.1%)

Total Under Contract: 432,647 rooms (-8.8%)

Among countries in the region, Germany (28,500) led in construction activity, closely followed by the U.K. (28,423).

Asia Pacific

In construction: 502,610 rooms (+5.6%)

Final Planning: 109,926 rooms (+5.6%)

Planning: 289,041 rooms (-11.0%)

Total Under Contract: 901,577 rooms (-0.4%)

China leads the Asia Pacific region in total rooms in construction (315,145), followed by Vietnam (37,113).

Middle East & Africa

In construction: 110,783 rooms (-7.3%)

Final Planning: 36,173 rooms (-20.9%)

Planning: 81,316 rooms (-3.3%)

Total Under Contract: 228,272 rooms (-8.5%)

Most of the region’s pipeline activity is focused in the Middle East. Saudi Arabia (42,464) and the United Arab Emirates (19,046) have the most rooms in construction.


In construction: 205,998 rooms (+4.1%)

Final Planning: 296,374 rooms (+6.8%)

Planning: 378,628 rooms (+36.0%)

Total Under Contract: 881,000 rooms (+16.9%)

The U.S. (156,525) holds the majority of rooms in construction in the region. After the U.S., Mexico (13,335), Canada (7,603) and Brazil (5,799) show the highest number of rooms in construction.

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Toronto, Ontario, April 11, 2024 (GLOBE NEWSWIRE) -- Presented annually in Toronto at RC Show, Canada’s leading foodservice and hospitality event, Restaurants Canada Awards of Excellence recognizes and celebrate leading professionals and industry-changers who embody the best of our hospitality and foodservice industry. Shining a spotlight on those who fuel our industry’s future and aim to continuously push the boundaries of what’s possible is more important now than ever before. 

This year we are thrilled to announce six extraordinary leaders and organizations whose professional contributions have raised the bar for the national foodservice and hospitality industry. Their vision, dedication and passion have had a profound influence and impact on their teams, their organizations, and the industry as a whole.

Each award category underscores critical industry values—from culinary skill and social and environmental advocacy to leadership and ingenuity. As the Voice of Foodservice for 80 years, Restaurants Canada believes setting a benchmark for excellence not only helps identify key skills and results, but also celebrates those who make it happen. “We are an industry that focuses on the needs of others first,” Kelly Higginson, Restaurants Canada President and CEO points out, “and these awards are about celebrating service that inspires and nurtures our own community. This year’s winners have shown us what excellence in foodservice looks like and the potential it has to elevate and drive the industry forward. Having heroes at the table is important for all industries, but after some very tough years, the restaurant industry needs them more than ever.”

It is with great pride and gratitude we announce the 2024 Restaurants Canada Awards of Excellence recipients:

Presented by PepsiCo
Honouring those who have made an indelible mark and game-changing contribution to the Canadian foodservice landscape, helping others grow to reach new heights and potential. 
Recipient: Susan Senecal, President and CEO, A&W Restaurants Inc.

Presented by Air Canada
Honouring those who harmonize culinary expertise with unparalleled creativity, celebrating a wide array of flavours and cuisines while prioritizing sustainability and a consistent commitment to high-quality culinary service. 
Recipient: Chef Meeru Dhalwala, Vij’s Restaurant

Presented by Groupex Canada
Honouring those who, from early in their career, have embraced foodservice as their passion and vocation, reaching new heights of personal potential, while blazing a new path for others to follow and thrive. 
Recipient: Chef Hayden Johnston, Richmond Station

Presented by Diversey
Honouring those whose careers inspired, elevated and transformed the Canadian foodservice industry, leaving a lasting blueprint for generations to follow.
Recipient: Warren Erhart, President & CEO, White Spot

Presented by Too Good To Go Recognizing a pioneering Canadian company for their leadership and commitment to initiatives that aim to significantly reduce the environmental footprint of the foodservice industry.
Recipient: Leaders in Environmentally Accountable Foodservice (LEAF)

Presented by Restaurants Canada
Honouring individuals and companies that challenge the status quo, using ingenuity and vision to develop game-changing products and services that drive foodservice forward.
Recipient: Power Knot

Congratulations, again, from all of us at Restaurant Canada, and the entire industry.


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