The Global Biorisk Advisory Council (GBAC), a Division of ISSA, today announced that it is collaborating with Global Healthcare Accreditation® (GHA) to support hotels seeking formal accreditation for their cleaning programs, as well as guest safety and satisfaction for medical and wellness travelers. The GBAC STAR™ / GHA WellHotel® Program, which provides assurance and external validation of a property’s risk mitigation protocols and guest experience, includes two remote accreditation options: GBAC STAR / GHA WellHotel for Medical Travel and GBAC STAR / GHA WellHotel for Well-being.

“Before the pandemic, global wellness and medical travel generated over US$700 billion of revenue annually, making it an important focus for many hospitality properties,” said GHA CEO Karen Timmons. “In the wake of the pandemic, there is a growing consensus that consumers will turn to trusted sources as safety increasingly becomes a brand differentiator. GBAC STAR / GHA WellHotel Accreditation ensures hotels comply with recognized industry-wide hotel cleaning and sanitation standards required by COVID-19, as well as customer experience and safety protocols specific to the needs and expectations of medical travel and wellness guests. GHA is proud to partner with GBAC to align the WellHotel programs with GBAC STAR and build trust and confidence on the part of guests traveling for medical care and well-being.”

GBAC STAR / GHA WellHotel for Medical Travel helps hospitality properties of all types, such as luxury, boutique, extended-stay, and airport hotels, put the appropriate safety protocols in place to care for medical travel guests. Meanwhile, GBAC STAR / GHA WellHotel for Well-being is a framework that enables hotels to meet the needs of wellness-minded tourists. Properties can also achieve both accreditations at once through a combined application process.

The program is based on 38 elements, 20 associated with GBAC STAR and 18 for GHA WellHotel. Each have specific performance and guidance criteria that hotels must fulfill.Accredited hotels will receive a co-branded GBAC/GHA STAR seal to display in guest and employee areas to further build trust and confidence.

“Both GBAC STAR and GHA WellHotel Accreditation are built upon a strong commitment to cleaning, disinfection, infection prevention, and guest experience, in order to protect facility visitors and employees,” said GBAC Executive Director Patricia Olinger. “By aligning our programs with one another, we’re able to offer hotels a comprehensive approach to accreditation and give both medical and wellness travelers greater peace of mind that these properties are safe and focused on their unique needs.”

GBAC STAR is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities. The performance-based program is designed to help facilities of all sizes establish a comprehensive system of cleaning, disinfection, and infectious disease prevention for biohazard situations like the novel coronavirus.

For more information, visit


St. John’s – Hospitality Newfoundland and Labrador is putting a face to tourism and raising the profile of the industry with their new multimedia advocacy campaign, “We Are Tourism”. The campaign focuses on establishing the tourism industry as not only economically valuable to the province and to the many people it employs, but also showcase the vital role it plays in improving the quality of life for all.

“Our tourism industry is large and encompasses so many different things; the impact it has on the province and its people is immeasurable. It’s not just about jobs and GDP, it’s about culture, history, education, and conservation. It’s about discovering new things, old things, and things that simply wouldn’t be there if it weren’t for the tourism industry.” 

-Brenda O’Reilly, Chair, Hospitality Newfoundland and Labrador

The “We Are Tourism” campaign launches today, June 16th, on both television and digital mediums and will run over a 7-week period. Hospitality NL developed the campaign in conjunction with Target Marketing and Communications Inc. with the support of the Department of Tourism, Culture, Arts and Recreation, and the Premier’s Advisory Council on Tourism. 

“Support for local businesses and the tourism industry is needed now more than ever. This anthemic campaign unites the industry by putting a human face to tourism and celebrates the value it brings to hundreds of communities, individuals, and operators in the province.” 

-Catherine Kelly, Director of Account Management, Target Marketing and Communications Inc.


Jason Cheskes, President (Above The Line Solutions)

As you may already be aware of, the global supply chain is going through some significant challenges and if you have been speaking to hoteliers in the US over the past 2 months, I’m sure they have related difficulties affecting ordering various hotel specific supplies. We are seeing the impact here now, even prior to business levels rising significantly. Hotels in the US have seen this ahead of us as demand and occupancy rates have rebounded significantly there

Each week there are increasing reports of shortages and pricing increases that have taken place or are expected. To illustrate the impact of the situation, there are now warnings included on some supply company’s email signature lines and quotes about delays and shipping cost issues. The impact is being seen in areas such as linen, fabrics, furnishings key cards, electronics, PTACs, fitness equipment and many other areas. The industry is being told to expect price increases in many categories, not only due to the productions shifts and manufacturing challenges, but now significantly due to the dramatic increases in shipping costs and shortage of capacity.

FBX, the leading international freight index, reported a 25% increase in shipping costs…

just for the 2nd week of June alone. In the last year, shipping costs have increased over 250%. This means the cost to suppliers is now 3.5 times what it was. This affects finished goods, raw materials and anything that uses ocean shipping; and that is a significant amount of products.

Shipping cost are magnified by delays, shortages of containers, dock services and dock space, storage availability and post shipping transport capacity which all make the situation worse and which is not expected to improve anytime soon. A host of other factors additionally are affecting availability and pricing. For an overview see

What can you do to mitigate the impact of these challenges? Your best approach is to speak directly about any foreseeable impacts with your suppliers and those you may have need of in the coming months. They can share with you various factors of potential disruption which affect their products and recommend the best approach to avoid or lower the impact of the situations.   If you are considering renovations or replacement projects, plan on longer than usual lead times from order to delivery and arrange to place orders well in advance. Get firm commitments on when quoted pricing is valid until and do not miss those deadlines to formalize the orders. There simply is not a way to buffer these challenges without being ahead of them.

For operating supplies and regular replacement items for which there are not perishability concerns, consider your current inventory and increase your stock to cover an extended period. This will help protect from delays and price escalation. Some suppliers may allow you to place advance orders for various future delivery dates where the items are held in the inventory pipeline for you, to help cover risk. If a barrier to increasing inventory is cash outlay during these already challenging times, speak to suppliers about how they may be able to be flexible on payment for increased order sizes or staggered ongoing orders. Just keep in mind when considering the timing to place orders or when estimating costs involved in projects, that it is expected that pricing will escalate and shortages will worsen for at least the next several months in ways that we don’t typically experience.


Halifax, NS – June 23, 2021 – Opening this fall on the waterfront in the absolute centre of downtown Halifax, Nova Scotia, Muir, an Autograph Collection Hotel, has launched its new website and is now accepting reservations. Providing a comprehensive exploration of the property’s premium experiences and offerings, the website invites business and leisure travellers to browse, dream and plan their future trip.

Offering refined, distinctly Nova Scotian hospitality, Muir is inspired by the enduring spirit, culture and character of the province. Located in the new Queen’s Marque district, Muir’s downtown location and unprecedented waterfront access are essential settings to conduct business and to experience this much-loved city. Guest rooms and suites, designed by acclaimed Canadian interior design firm Studio Munge, evoke a contemporary East Coast aesthetic, featuring a collection of custom, made-in-Canada furniture including a walnut floating worktable, custom full-size bar, walnut-framed beds and white oak walls. The warmth of traditional Nova Scotia is reflected in a modern Muir tartan blanket and braided rug.

Expansive windows look out to immediate ocean views, flooding rooms with coastal light. In the spa-like bathrooms, rain showers, marble-lined tubs, teak shaving stools, Aesop skincare products and locally made bath salts encourage guests to relax and recharge.

Essential for Business, Meetings and Distinct Gatherings

From its location in the absolute centre of downtown Halifax, Muir guests are ideally situated for business connections. Impeccable service and amenities include complimentary access to The Wardroom, Muir’s fully-appointed executive meeting room, car and driver service with hybrid Range Rover, 24-hour in-room dining, premium wellness centre and of course, ultra-fast Wi-Fi throughout for uninterrupted productivity.

Premium Wellness 

Reinvigorate at Windward Wellness, Muir’s ultra-premium 6,500 square-foot fitness centre equipped with Technogym treadmills, ellipticals and rowing machines plus free weights, yoga and spin room and extensive selection of circuit training equipment.

For relaxation, a vitality spa pool, cold plunge pool, halotherapy salt room, eucalyptus steam room and infrared sauna are ready to reward and restore.

Atlantic Canada’s Finest Fare

Muir’s waterfront restaurant Drift serves modern, elevated takes on classic Atlantic Canadian dishes and traditions. The seasonal patio boasts harbour views, while the spacious bar is an idyllic spot to unwind with a Nova Scotia vintage.  

Guests can indulge in a curated cocktail at BKS, a “secret” speakeasy whose libations are inspired by Nova Scotia’s rum-running past while the private oceanside terrace offers the best views in the city. 

Ballast Bar, Muir’s seasonal raw bar, will offer an ocean-to-dish experience with the very freshest of seafood.

Experience The Ocean Up Close

Muir’s unparalleled waterfront location, kayaks, paddle boards and bikes offer endless possibilities for adventure. For a thrilling experience offered only at Muir, set sail at sunset onboard Little Wing, Muir’s 36-foot Morris yacht, or feel the salt spray on Reach, Muir’s 24-foot Pursuit motorboat. 

A Distinctly Nova Scotian Art Experience

Art is an integral part of the Muir story. From Muir’s guests-only art gallery – True Colours – to the rooms, common areas, outside spaces and throughout the Queens Marque district, guests will discover a significant collection of local and global art from dozens of artists including Tim Forbes, Allison Pinsent Baker and Sharon Wadsworth Smith, each paying thoughtful tribute to this region and its people. From original Nova Scotia landscape paintings in every room to a statement handcrafted tapestry in the lobby to photographs capturing the mood and raw beauty of this region, art is at present at every touchpoint.

From an enticing waterfront setting, carefully appointed rooms and thoughtful amenities, to art, design and dining, Muir establishes a firm “Sense of Place”, inviting visitors to forge a meaningful connection with Nova Scotia and its people. For more information, visit the newly unveiled, or join the Muir community on Instagram,Facebook andLinkedIn.


June 25, 2021

“The Hotel Association of Canada announces the 2021 Board of Directors” attached.

Download this file (2021 BOD_Press Release.pdf)2021 BOD_Press Release.pdf[ ]106 kB

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