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TORONTO, March 7, 2019 – Shangri-La Hotel, Toronto welcomes spring with a Botanical Afternoon Tea in partnership with award-winning Niagara Region artisanal gin producer Levenswater and their carefully-crafted Spring 34 gin. Inspired by the 34 botanicals and aromatics used in the creation of Levenswater Spring 34 and the city’s budding taste for gin cocktails, the Botanical Afternoon Tea skillfully incorporates key Spring 34 ingredients such as coriander, lavender, rose, chamomile, cardamom, blood orange and juniper, and is served alongside a Levenswater based cocktail, In-Harmony. Created exclusively by Shangri-La Hotel, Toronto’s head barman Chris Rail, the In-Harmony highlights Levenswater’s exceptional spring-like aromas by pairing the gin with elderflower, citrus, hibiscus, and bitters. 

Shangri-La Hotel, Toronto’s Head Pastry Chef, Jolan Thiry, created a selection of pastries for the seasonal tea including: a zephyr rosemary panacotta with apple celery gel, coriander crumble and poached apple; a juniper berry yogurt mousse and rhubarb compote; and a “French 75” tart with lemon and Spring 34 curd, prosecco and lavender meringue. Featured savouries include smoked salmon, avocado and coriander on sourdough black bread and Levenswater-soaked golden sultana scones.

Inspired by the sights, sounds and diversity of Toronto’s Kensington Market and the spirit of Ontario, Levenswater Spring 34 features flavor notes of lavender, coriander, rosehips, chamomile and lemongrass created with an innovative and complex distillation and infusion process unlike that of any other Canadian gin.  Designed to deliver an aroma experience separate from the flavour of the gin, Levenswater marries a traditional method of cold compounding with a unique multi-phased approach to infuse their proprietary blend of 34 botanicals and aromatics. Their four step distillation process balances flavor, color, and aromatics to create an award-winning gin, most recently named “Best Canadian Compound Gin” at the February 2019 World Gin Awards in London, UK.

   

“Shangri-La hospitality is about creating exceptional experiences for our guests and providing bespoke offerings that add to the element of luxury,” said Ron Pellerine, general manager of Shangri-La Hotel, Toronto. “Levenswater is a local, world-class gin producer with a likeminded philosophy, and therefore a natural partner for our Botanical Afternoon Tea.”

“We take a lot of pride in the craftsmanship and care that goes into Spring 34, and are excited to showcase our award-winning gin in this unique way,” said Paul Allamby, co-founder of Levenswater. “Our gin takes people on an aromatic journey. I’m sure that afternoon tea-goers will appreciate the sensory and taste experience that this Botanical tea offers.”

The Botanical Afternoon Tea is available through May 31, 2019. Priced at CAD75 (about USD57), the Botanical Afternoon Tea is served daily from 12:00 p.m. to 4:30 p.m. Guests can enjoy the vibrant atmosphere of the Lobby Lounge with live music daily starting at 2:30 p.m. Advanced booking is required. For information or to make reservations, please call 647-788-8888 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. For online reservations please visit www.shangri-la.com/toronto/shangrila/dining/bars-lounges/lobby-lounges/.

 
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MONTREAL, QC, CANADA – March 18, 2019 – dormakaba, provider of the Saflok™ and Ilco™ brands of electronic locks, announced a simplified migration path for its magstripe users to upgrade to its Saflok and Ilco mobile-enabled RFID  electronic door locks and Ambiance Management Software. dormakaba is a total solution provider for the hospitality industry and one of the top three companies in the global market for access and security solutions. 

“Innovation is at the heart of our company. Providing smart and secure access solutions based on the latest technologies is the foundation of our business,” said Mike Lopes, dormakaba senior product manager, electronic locks (Lodging Systems). On March 13, 2019 dormakaba announced it will no longer offer its Saflok and Ilco magstripe products for new installations or renovation projects. dormakaba will continue to support installed magstripe locks until March 25, 2024. “Given the continuous evolution of hotel access to RFID technology, the retirement of our magstripe locks aligns with dormakaba’s commitment to offer advanced solutions that deliver a reliable, modern hotel experience.”

dormakaba understands that security, control and accountability are essential for guest safety and efficient operations. “By replacing our magstripe locks, operators can take advantage of the many features and benefits of our reliable mobile-ready RFID technology,” Lopes said. He noted RFID keycards are extremely reliable, cannot demagnetize and require lower maintenance than magstripe thanks to their sealed readers. dormakaba’s RFID locks are mobile-ready and offer a proven path to mobile access implementation.

dormakaba’s line of RFID locks work with its new Ambiance Access Management Software. Ambiance is an ideal solution to manage dormakaba’s family of advanced locking systems. The application puts operators in full control of property entry and egress areas by specifying time sensitive access permissions.

dormakaba is a total solution provider for the hospitality industry. Its extensive product portfolio gives architects, developers and property managers creative and operational freedom with versatile technology design solutions. Its systems address the functional needs of any hotel type by controlling and monitoring access at every entry point. dormakaba's guest-centric solutions merge security with convenience to create a safer more welcoming environment that enhances the overall guest experience.

 
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Washington, D.C. – March 15, 2019 – The American Hotel & Lodging Association (AHLA) today released the results of a comprehensive Lodging Survey, a detailed assessment of advancements in amenities, guest services, sustainability and technology, in addition to other industry trends. This recent survey underscores how hotels advance, accommodate and innovate the guest experience. Consumers can expect seamless transitions between their everyday lives and their lives on the road thanks to increased mobile compatibility, flexible dining options and welcoming accommodations.

This comprehensive survey is conducted every two years by industry data provider and AHLA partner STR, renowned for providing premium data benchmarking, analytics and marketplace insights for global hospitality sectors and funded by the American Hotel & Lodging Educational Foundation (AHLEF), the hospitality industry’s philanthropic organization, dedicated to helping people build careers that improve their lives and strengthen the lodging industry. Convenience and communal experiences are leading trends that impact both hotel design and guest enhancements, demonstrating an industry-wide commitment to elevating the consumer’s overall travel experience. 

“The hotel and lodging industry is paving the way in innovation as evidenced by STR’s latest trend survey,” said Chip Rogers, president and CEO of AHLA. “We continue to be laser-focused on meeting the dynamic and diverse desires of consumers, focusing on service and guest experience, as well as developing and enhancing our properties and workforce.”

Catering to Millennials

In an effort to meet the needs of influential millennial travelers, hotels are continuing to innovate, focusing on community and convenience. Fostering community amongst travelers is increasingly important and hotels are recognizing the desire to create functional shared spaces. While the sample should not be considered representative of entire industry segments, over 10 percent of responding luxury, upscale and midscale properties reported the implementation of communal living spaces. Travelers looking to retain their healthy and active lifestyles while away from home can increasingly expect sit-down food alternatives, such as grab-n-go markets, available in a third of hotels around the country, and healthy dining options consistently offered at higher priced hotels.

  • The higher end chain hotels are more likely to report having communal rooms with shared living space
  • Food alternatives such as a grab-n-go marketplace or similar pickup service have seen a steep gain in just two years, rising from 21% in 2016 to 31% in 2018
  • Higher priced hotels are consistently more likely to provide vegetarian and/or healthy menu options

Going Green

Supporting sustainable initiatives remains important to the lodging industry as a whole. As of 2018, 25 percent of domestic properties have received a Green Certification, the gold standard of sustainability. Linen and towel reuse programs are nearly universal among properties, and a majority of hotels across all segments have implemented a water savings program.

  • Green Certification in 2018 stands at 25%, up from 16% in 2016
  • Linen / towel reuse programs are nearly universal among affiliated hotels (range: 94%-99% across chain scales), with independent hotels (83%) not far behind
  • About two-thirds of hotels within all chain scales report some type of water savings program

Tech Savvy

The shift towards mobile remains a priority. More guests than ever before are using apps to access hotel services. Repurposing mobile devices as room keys has more than doubled in popularity, and mobile device check-in remains on-trend with participation from more than 80 percent of all mid-price and higher segment properties.

  • Using mobile apps to access hotel services is more popular than it has ever been, up from 35% in 2016 to 40% in 2018
  • Hotels’ use of mobile devices as room keys had a sizable two-year increase, moving from 6% in 2016 to 17% in 2018
  • Mobile device check-in is definitely an “in” trend among midprice or higher price segments (all 80%+)

“We are proud to be a part of this survey. Data like this helps the industry continue to move forward and create new opportunities for its guests, employees and surrounding communities,” said Amanda Hite, president and CEO of STR.

The 2018 Lodging Survey was commissioned by the American Hotel & Lodging Educational Foundation and conducted by STR, Inc. Every two years,all United States’ hotels (with 10 or more rooms) are invited to participate in the survey and are asked a variety of questions about their guest services and amenities. This survey is the most comprehensive analysis of the trends in the hotel and lodging industry based on direct feedback from a diverse group of hotels and property types.

 
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The Hospitality Sales and Marketing Association International (HSMAI) is pleased to announce the HSMAI Hotel Sales Professional of the Year Award recipients. Amy Champagne, Director of Sales & Catering, Antlers Hotel, will be recognized as the Hotel Sales Professional of the Year in the On-property category. Laura Dinu, Director, Groups & Meetings, Global Sales Americas, IHG, has been selected as the Above-property Hotel Sales Professional of the Year Award recipient. Champagne and Dinu will be honored with the awards at HSMAI’s Mike Leven Leadership Conference, March 18-19, at The Broadmoor in Colorado Springs, CO.

The HSMAI Hotel Sales Professional of the Year Awards honor individuals that exemplify strong sales performance producing measurable results and demonstrate excellence in the following areas: creativity and initiative; sales acumen; innovative leadership; and advancement of the discipline.

“HSMAI is proud to honor Amy and Laura for their outstanding achievements in hotel sales,” said Robert A. Gilbert, CHME, CHBA, president & CEO of HSMAI. “They are succeeding through a combination of innovation and teambuilding that should be models for the industry.”

Amy Champagne, Director of Sales & Catering at the Antlers Hotel in Colorado Springs, CO, will receive HSMAI’s On-property Hotel Sales Professional of the Year Award. Champagne began her career at the Antlers Hotel in 2000 as a front desk agent. Over the years, has cross trained in all facets of hotel operations. Champagne left the Antlers in 2012 for a position that encompassed overseeing multiple select service properties. She returned to her home at the Antlers in 2015, and was promoted to her current position in February 2018, where she oversees the onsite day to day successful operation of sales, catering, and marketing productions. Since obtaining her current role, Champagne has exponentially increased the hotel’s overall revenue and cultivated a team passionate to provide the best guest experience in the city.

Champagne was especially cited for her leadership in the promotion and advancement of the sales discipline at the regional and local level, serving as a leader of HSMAI Southern Colorado Chapter and supporting and mentoring colleagues at her hotel and community. She also demonstrated sales and business acumen – from her keen business development skills to her work maximizing food & beverage spend on property and creatively utilizing hotel function space and partnerships to drive revenue in the slower season.

Laura Dinu, Director, Groups & Meetings, Global Sales Americas, IHG, will be honored as the recipient of HSMAI’s Above-property Hotel Sales Professional of the Year Award. Dinu leads the Corporate Group and Intermediary Sales, USA for IHG, based in San Francisco, CA. In this role, she and her team are responsible for delivering groups and meetings business to all IHG hotels globally. An experienced leader with more than 15 years working in the Domestic, International Group, and Luxury Segments, Dinu helps guide her team to find strategic ways to build IHG’s customers business, and IHG’s partnerships. Prior to joining IHG, Dinu worked for Omni Hotels & Resorts in a global capacity in New York City and San Francisco, overseeing their regional offices. Dinu’s experience also includes various roles in New York City, primarily focusing on luxury brands such as Peninsula and St. Regis.

Dinu was especially cited for demonstrated sales and business acumen, going beyond the hotel business to the business of hotels to drive results. She leveraged her more than 15 years’ experience in the industry to drive significant growth from the corporate and association sectors, increase IHG’s support of and engagement with the events industry at the national level (and in key markets), and increase profitability for her hotels. She also showed innovative leadership, successfully implementing new ideas that created a new dimension of performance.

 
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Toronto, ON (March 11, 2019)– Atlific Hotels is thrilled to announce that two of its managed properties received distinguished industry awards in 2018. The awards of excellence, granted by The Hotel Association of Canada, recognized the highly-acclaimed TownePlace Suites by Marriott Red Deer and Cambridge Suites Hotel Sydney for their outstanding hospitality performance.  
 
With 60 years of reputable hotel management experience, Atlific consistently trains and develops its staff by adhering to extraordinary industry standards. The honours, which include outstanding revenue achievement and corporate social responsibility, demonstrate the range of Atlific’s skillful expertise. 

“Our hotels’ impressive accomplishments make us tremendously proud, as they showcase our unwavering commitment to hotel management strategically and compassionately,” says Robert Chartrand, Chief Executive Officer, Atlific Hotels. “We are always thrilled when our hotels are recognized for such achievements and look forward to more success in 2019.” 

The awards are as follows:

TownePlace Suites by Marriott Red Deer
2018 Revenue Performance Team of the Year Award of Excellence
This award goes to a property for flawlessly implementing a strategy that generated exceptional occupancy and simultaneously maximized guest satisfaction, loyalty and revenue. 

Cambridge Suites Hotel Sydney

2018 Humanitarian Award of Excellence
This award recognizes a hotel that demonstrates dedication and responsiveness to the needs of the community through volunteerism, inspiration, donations and ethical business practices. 

ABOUT ATLIFIC HOTELS
Atlific Hotels is one of the leading hotel management companies in Canada operating over 55 hotels with offices in Montreal, Toronto and Vancouver. Atlific Hotels has 60 years of experience managing well-known Canadian hotels, resorts, and extended stay properties. The company has built a reputation for best in business accounting reporting, information technology solutions and support, exceptional sales, marketing and revenue management programs and sound operational systems. Atlific Hotels’ parent company, Ocean Properties Hotels Resorts & Affiliates operates 68 hotels throughout the United States. Together they manage over 120 properties in North America with over 19,400 rooms, which include independent hotels and resorts as well as internationally recognized hotel brands such as Marriott, Hilton, and IHG. For more information please visit www.atlific.com.

 

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