Greensboro, NC: Laundry product supplier Tingue ( has unveiled a line of replacement drain valves for a wide variety of continuous batch washers and coin-op washers. Designed specifically to handle these high volume, low pressure installations, the line of durable drain valves features injection molded plastic construction with integrated AC motors and motor protectors for dependable operation and high performance over a long service life with nearly zero maintenance. Easy for one laundry technician to install, the drain valves provide high performance and long life that are comparable to OEM drain valves yet are offered at a significant discount.

            The line of drain valves comprises seven models, each offered in a variety of configurations with a choice of options to suit the washer machine model such as the inlet and outlet port sizes, motor voltage and cycles, and housing color. The replacement valves are available for washers from Alliance Laundry Systems, Continental Girbau, Huebsch, Milnor, Dexter, IPSO, Unimac, Wascomat, Speed Queen and for GE coin-op washers. In addition to the drain valves, Tingue representatives offer a wide range of replacement parts for all laundry machine makes and models.

            For more information, contact Tingue, 7009 Cessna Drive, Greensboro, NC 27409 USA; 800.222.9954; Fax 330.664.0036; This email address is being protected from spambots. You need JavaScript enabled to view it.;  


Group Germain Hotels is pleased to announce the appointment of Alex Kassatly as General Manager of Le Germain Hotel Ottawa, which will open its doors in downtown Ottawa this winter. The Canadian hotelier’s second property to open in the nation's capital, Le Germain Hotel Ottawa will occupy a state-of-the-art mixed use building that will be an integral part of the Ottawa Art Gallery expansion and Arts Court redevelopment. The complex will combine the hotel, ArtHaus private residences, a theatre and an art gallery.

Alex Kassatly is a hotelier at heart with decades of experience, notably as General Manager of Château Frontenac and Manoir Richelieu, in Quebec City, but also at the helm of prestigious properties in China, Egypt and Dubai. More recently, he took a break from the hotel industry to study photography, a discipline that he is passionate about. A lover of travel, his journeys allow him to indulge his passion for taking photos.

"I am proud to join the Group Germain Hotels family. Le Germain Hotel Ottawa is the embodiment of refinement and personalized service. I intend to promote this new jewel in the nation’s capital with energy and enthusiasm,” he said.


December 4, 2017

Gabrio Renzacci, President and Marco Niccolini, General Sales Director, both of RENZACCI Industria Lavatrici of Citta Di Castello, ITALY are proud to announce that East Coast Laundry Systems has been appointed their Exclusive Canadian Importer for the complete RENZACCI line of Dry Cleaning Machines and Laundry Equipment. Accepting this new alliance is Peter Blunden, President & Greg Blunden, Marketing Manager both of East Coast Laundry Systems, Halifax, Nova Scotia, Canada.

Pictured here (from left to right) are Greg Blunden, Gabrio Renzacci, Peter Blunden & Walter Cividini, all at the RENZACCI Factory in Italy to learn more about the product lines and to finalize their Distribution agreements. RENZACCI is well known industry wide for a complete line of Dry Cleaning and Laundry equipment. East Coast can be reached at 1-800-565-1281 for all of your finishing requirements throughout Canada.


December 4, 2017

Walter Cividini, Managing Director of FIMAS S.R.L. Manufacturing of Vigevano, ITALY is proud to announce that East Coast Laundry Systems has been appointed their Exclusive Canadian Importer for the complete FIMAS line of Finishing Equipment. Accepting this award is Peter Blunden, President of East Coast Laundry Systems, Halifax, Nova Scotia, Canada who is also proud to announce that Jemal Gunaydin, President of Dry Clean Machine Doctor Inc., of Calgary, Alberta and Vancouver, B.C. has been appointed the Western Distributor of FIMAS equipment throughout the Provinces of Alberta and British Columbia.  Pictured here (from left to right) are Peter Blunden - East Coast Laundry Systems, Walter Cividini – FIMAS, and Jemal Gunaydin – D.C. Machine Doctor at the FIMAS Factory in Italy to learn more about the product lines and to finalize their Distribution agreements. FIMAS is known industry wide for a complete line of shirt finishing and laundry tensioning equipment. East Coast can be reached at 1-800-565-1281 for all of your finishing requirements.




Take advantage of our special pricing by registering yourself and a friend at our best rate.

Prices expire on DEC 25, so book early! Options include:

  • General Managers Special: Available to any hotel GM who brings a member of the team. $499 first, $299 second & third
  • Buddy Pass: Not a GM? No worries, you still get a great deal! $449 if you bring more than 2 people
  • Gen Y: We support the advancement of young people in the industry, anyone under 30 can attend for $250
  • Single Ticket: $499 which is $200 off the regular price of $699

Back by popular demand, Tony Chapman moderates a lively panel of innovators discussing the future of the consumer.

Revolutions in social media, mobile technology, virtual reality and advanced data analytics have made consumers increasingly savvy and demanding more than ever before.

What can the Canadian hotel industry learn from our trend-setters and their future outlook on consumer activity?



Preparing for the Canada-China

Year of Tourism in 2018

China is one of Canada’s fastest-growing tourism markets and is our third-largest market in terms of arrivals. Through the New Tourism Vision, the Government is taking action to improve Canadian tourism marketing, access, and product—including a commitment to double the number of tourists from China by 2021. This will have a profound impact on hotels and will provide increased business opportunities in both primary and secondary markets. As we celebrate the Canada-China Year of Tourism in 2018, it will be more important than ever for hotels to ensure they are well-prepared to welcome the expected increase in Chinese visitors. This session will provide participants with a "best practice guidelines" to ensure that hotels are China-ready.




Marketing Expert,

Author & Pioneer of Valuegraphics

David’s research has led to a discovery that will change the way you work, and the way you think about the world. Data from a staggering 40,000 surveys proves that demographics are dead, and that shared values, or ‘Valuegraphics’, are a far more powerful way to motivate target markets. Valuegraphics disprove outdated ideas about age, income, and gender, and will multiply the effectiveness of every marketing dollar as much as 700%. David helps organizations replace guesswork with research and science, transforming disruptive change into welcome opportunity.


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